Track Your Order

Enter the tracking number from your shipping confirmation email to see where your parcel is.

Good to know

  • Most orders ship the next business day, and all within 1 to 3 business days. Your tracking number is emailed as soon as your order is dispatched.
  • Please allow up to 2 business days after dispatch for the first tracking update to appear.
  • Standard delivery usually takes 7 to 15 business days after dispatch. Your parcel is handed to a local carrier in your country for final delivery.

Can't find your tracking number or have a question about your order? Email us at contact@casiongroup.com with your order number. We reply within 24 hours on business days.